“I can’t believe they think that’s a good decision.” Have you been in that situation—when your senior management makes a decision that, from your perspective, makes no sense? Most people have countless examples come to mind. One situation, in particular, turned out to be a significant teachable moment for me. I was leading a team... Continue Reading →
“We Didn’t Onboard Her. We Waterboarded Her!”
I recently sat with a CEO who just lost an administrative assistant. The assistant had aced an arduous interview process. She was hired with great anticipation. Then quit after only two days on the job. The CEO didn’t blame the newly departed hire. His assessment: “We didn’t onboard her. We waterboarded her!” Though it’s a... Continue Reading →
Dealing With Stakeholders Who Throw Daggers
“Watch out for Susan. She pretends to be nice then blindsides you every chance she gets. It’s always all about her. Don’t trust her.” It was my first week at a new company. I was a newly hired IT leader being warned by a colleague about my peer on the Marketing side of the house.... Continue Reading →
