It was a simple question served up to the customer service guy at the dealership I've gone to since buying a car there three years ago. It was time for routine maintenance and I had enough time to make the drive for the appointment. "I was driving into the sun this morning and noticed the... Continue Reading →
One of the Least Expensive But Highly Effective Ways to Build Relationships
You return home from a job interview. Or from a lunch with someone you've recently met. Or from a business trip where you met some new people. Or from a meeting with your child's teacher. What's your first action? Catch up with e-mail? Go through your mail? How about send a card? In these days marked by... Continue Reading →