“I can’t believe they think that’s a good decision.” Have you been in that situation—when your senior management makes a decision that, from your perspective, makes no sense? Most people have countless examples come to mind. One situation, in particular, turned out to be a significant teachable moment for me. I was leading a team... Continue Reading →
“We Didn’t Onboard Her. We Waterboarded Her!”
I recently sat with a CEO who just lost an administrative assistant. The assistant had aced an arduous interview process. She was hired with great anticipation. Then quit after only two days on the job. The CEO didn’t blame the newly departed hire. His assessment: “We didn’t onboard her. We waterboarded her!” Though it’s a... Continue Reading →
The Most Important Lesson You Learned Last Year
What did you learn last year? It’s a simple enough question, and it would be easy to answer it with, “Well, I learned a lot!” But I’d like you to get more specific. What’s something specific you learned in the last 12 months that either you didn’t know before or you had to re-learn? What... Continue Reading →
