I was recently asked if it is possible to keep everyone around you--your team, your family, your friends--happy all the time. The obvious short answer is "No". You cannot make or keep everyone happy all the time. But my reason for the answer may not be as obvious. The problem is not keeping everyone happy or... Continue Reading →
The Thanksgiving Gift That Pays Dividends All Year
Thanksgiving. There are so many things I love about this holiday we celebrate in America each November. Beyond the family, friends, and food, it turns out that being thankful is also immensely healthy. In Melinda Beck's Wall Street Journal article this week, she outlines how those who are grateful reap a myriad of benefits, including:... Continue Reading →
A Simple Request that Lost Thousands of Dollars
It was a simple question served up to the customer service guy at the dealership I've gone to since buying a car there three years ago. It was time for routine maintenance and I had enough time to make the drive for the appointment. "I was driving into the sun this morning and noticed the... Continue Reading →