Insights and resouces to help you deliver projects and lead teams.
"This place is so political!" How often do you hear that said about a workplace? Do you feel it's true about your organization? As discussed in this CIO Magazine article "It's Politics, As Usual", "Any time you get three people together, you've got politics. It's a reality of human relations." In this FastCompany article from... Continue Reading →
There are just some days you'll never forget. Do you have some of those? For me, March 30 is one of them. Since it's my wife's birthday it's a good thing I don't forget about it! She's not excited about this particular birthday so I've had my work cut out for today! 🙂 I'm up... Continue Reading →
"There's no such thing as good customer service anymore!" Those words came across the table from a colleague over dinner recently. What do you think? It's certainly not too difficult to find evidence to back her position. I had to disagree, however. Turns out she never met Jay. I'm writing this blog entry tonight from... Continue Reading →
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