Two Words That Can Improve Your Influence

Can a couple little words really make a difference in your ability to influence someone, such as a customer or stakeholder?I just read a summary of Jeff Mowatt's new book Influence With Ease. Though I'm not recommending it as an addition to your reading list, I did appreciate the reinforcement that small changes to how... Continue Reading →

Do You "Get" Twitter?

For months I watched my friend and colleague Ron send Twitter updates such as "Leaving for work" or "Traffic really nasty today." As much as I really like Ron, I had to wonder: does anyone really care that he overslept this morning?For six months I didn't get Twitter. Against my better judgement I started using... Continue Reading →

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