"He favors Tad." I know, it's rude, but sometimes I can't help but listen in on the conversation next to me. I'm at Reagan National Airport, in an airline lounge, and the guy next to me is on the phone with Steve. "I know you want Will in the position, but let's face it: he... Continue Reading →
Can you learn project management?
Certainly you've wondered that before, haven't you? "Can that person--that so unorganized, easily distracted, doesn't take work seriously person over there--really learn how to manage projects? I don't think they could deliver a pizza to their mother!" We can put someone in a class or e-learning session, but can they really learn the stuff? Can... Continue Reading →
How to Say “No” without Saying “No!”
"Hey, could you do this for me?" It's a simple question. Being a team player (or a good direct report), it seems like a reasonable answer would be "Sure!" But there are times when saying “No” is the best way to respond. This is not a matter of laziness or unwillingness to help. Rather, it... Continue Reading →