How do you feel when you’re about to walk into a conflict discussion? How prepared are you to deal with conflict?In a recent newsletter we talked about conflict (if you didn't get a copy via e-mail, I strongly encourage you to read the online version using this link).I'm interested in your perspective. I invite you... Continue Reading →
Improving Your Influence
How effective are you at influencing others? How can you convince someone to agree to your proposed approach, particularly when you don't have authority over them? Or when it's not as simple as getting a bunch of facts together? Or when there may be some natural tension between what you both want?How would it impact... Continue Reading →
‘Thank You’ is for Wimps!
In a recent newsletter we discussed the importance of expressing appreciation to those around us. I told about a guy who essentially thought saying "Thank You" is for wimps. Though you likely don't share that opinion, many of us regularly miss opportunities to model a spirit of appreciation ourselves and to express it to others.... Continue Reading →
