If you're not an Information Technology (IT) professional, you probably have to work with one. A common complaint about communication across organizational boundaries is the use of jargon, and the IT people I interact with are often guilty of this communications sin.According to the results of a survey conducted by IT recruitment consultancy Computer People,... Continue Reading →
A Really Bad Way to Approach Conflict (Plus a Free Offer!)
There are many ways to approach a conflict situation. The one I describe in today's newsletter is definitely not recommended! Make sure to check it out.While you're there, check out the special offer. The first 10 people to respond get a free license to our e-learning offering entitled Beyond the Rock and the Hard Place:... Continue Reading →
Improving Your Influence
How effective are you at influencing others? How can you convince someone to agree to your proposed approach, particularly when you don't have authority over them? Or when it's not as simple as getting a bunch of facts together? Or when there may be some natural tension between what you both want?How would it impact... Continue Reading →
