What I "Can" Do

There are times when saying 'No' seems like a career-limiting move. Yet a clear personal productivity principle is learning to say 'No'.Easier said than done.I often cover this topic in our project management and leadership development workshops. Here's a link to my article "How to Say 'No' (Without Saying 'No')" that provides some helpful advice.In... Continue Reading →

Two Words That Can Improve Your Influence

Can a couple little words really make a difference in your ability to influence someone, such as a customer or stakeholder?I just read a summary of Jeff Mowatt's new book Influence With Ease. Though I'm not recommending it as an addition to your reading list, I did appreciate the reinforcement that small changes to how... Continue Reading →

How to Say "No" (Without Saying "No")

So, how do you say "No" when doing so feels like it could be, say, a career limiting move? Advice abounds, often over-simplifying the stakes by not taking into account the complexities of saying "No" to someone like a boss or by not giving specific enough strategies.In a recent newsletter article I give some practical... Continue Reading →

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