One of the dirty little secrets of managing is that, over time, you'll do more managing up and out than down. But that's easier said than done. What are some important lessons learned about managing up?I recommend Dan and Chip Heath's article in FastCompany entitled, "Your Boss is a Monkey". They take lessons from Amy... Continue Reading →
Leadership Lessons from William A. Osborne
A recent Crain's Chicago Business "Talking Business" episode included an interview with the Chairman and CEO of Northern Trust, Bill Osborne. I've had the distinct pleasure of facilitating training & offsite meetings for the Northern, as well as some executive coaching. You can often learn a lot about a leader by what people in their... Continue Reading →
Almost like O.J. Running Through the Terminal
Here's the situation.... My son and I have boarded an American Airlines flight, headed for Miami. He realizes he doesn't have his coat with him. We suspect it was left in the Admirals Club(R) but don't know for sure.We certainly don't need the coat for this trip but we don't want it to be lost.... Continue Reading →
